DECISION MAKING DEFINITION OF DECISION MAKING:- Decision making is the mental process of selecting a course of action from a set of alternatives. Decision making comprises three phases - (a) Finding occasions for making a decision. (b) Finding possible courses of acting. (c) Choosing among courses of actiion. NATURE OR CHARACTERSTICS OF DECISION MAKING:- It is a goal oriented process:- Decision making is a goal oriented process. It aim at achieving certain specific goals of the organisation. Selection process:- Decision making is a selection process in which best alternative course of action is choosen from the given alternative course of action. Intellectual process:- It is an intellectual process because we evaluate the alternative. Continuous process:- It is a continuous process because a manager is required to take decision continuously fpr different activities. Decision making is situational:- It is situational because it depends upon...